You will be welcomed by volunteers who will prepare your food parcel.
“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged”
We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.
Meeting your needs
Your foodbank voucher/code will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs.
Preparing your food
Your food will be handed to you in pre-prepared parcels. At some of our centres you will be able to a enjoy a warm drink, and if you want to, have a chat with the volunteers or get advice on your financial situation with one of our professional advisers. At Swinton and Walkden Gateways and at Broughton Hub, they will advise you on other services available.
The welcome is different, but just as caring.
Your food parcel will be packed into supermarket carrier bags. If you prefer to bring your own bags those can be used instead.
Practical guidance and support
On your visit to us, if you need support beyond the food, you can speak to volunteers who will try to help you through other issues or a professional adviser who will be at our sessions, as part of our new LAMPS (Learning About Money Problem Solutions) project.